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Healthcare

Leading healthcare organizations have implemented real-time dashboards and alerts to reduce costs, billing errors, and increase efficiency. For example, a pediatric healthcare system allows more than 440 physicians to monitor performance based on more than 887,000 patients feedback. A hospital delivers unit performance and variance trends of patient volume, average stay length, and service speed to hospital administrators.

Hospitals

If you are a hospital or healthcare facility, iDashboards can help you improve your quality of service and commitment to your diverse stakeholders. Sample key performance indicators include:

• Physician and nurse evaluation scorecards
• Patient satisfaction
• Facility and unit efficiency
• Electronic medical record metric

Billing

If you are a billing or business process outsourcing agency providing healthcare services, iDashboards helps you deliver greater business intelligence to your customers from your billing data. Sample metrics include:

• Claim processing
• Plan performance and member information
• Network monitoring and service level agreements (SLAs) objective

Managed Care

If you are a managed care HMO or PPO network, iDashboards can help you better manage your payers and contracts to maximize policyholder satisfaction. Sample key performance indicators include:

• Payer report cards
• Auditing managed care contracts
• Best practice denials prevention program metrics