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iDashboards gives financial institutions access to key financial and operational metrics. For example, the world's largest credit union monitors their mortgage pipeline, loan collection efficiency, and network break-in attempts with real-time dashboards.

If you are a bank, iDashboards helps you consolidate your key performance indicators to monitor your financial and operational results. Sample metrics include:

• Profitability of products, services, and channels
• Customer satisfaction and churn rate
• Call center performance
• Loan and mortgage metrics

If you are a credit union, iDashboards helps you better serve your members through improved operational efficiency and customer service. Sample key performance indicators include:

• Profitability by customers, services, and locations
• Call center efficiency and customer satisfaction
• Loan and mortgage metrics
• Network monitoring and service level agreements (SLAs) objectives

Navy Federal Credit Union Success Story

If your organization issues credit cards and loans, iDashboards can help you monitor fraudulent activities. iDashboards can assist in identifying areas that need immediate attention, and solutions to reduce and combat fraud. Sample key performance indicators include:

• Average fraud amount
• Fraud count by region
• False positive rate